Newsletters

Cuppi sends three kinds of message:

• Account messages, such as verification codes, security alerts and account deletion notices. These are always sent, because they protect your account.
• Reminders for the features you use, such as bin day, birthdays, chores, budget and car. These are on by default and you can switch each one off.
• Optional updates, such as a weekly home summary, news about new features, tips, and the occasional nudge to come back. These are off unless you turn them on.

1. Tap your profile picture in the bottom menu bar (the Settings tab).
2. Tap Notifications & Email.
3. Find the Household Updates and Marketing sections. You can choose each topic separately for push notifications and for email.

They're optional and off by default. These options aren't shown on Child accounts.

Cuppi may also ask once, after a moment like finishing your first shopping list, what (if anything) you'd like to hear from us. You can change your mind at any time.

It's a short round-up of your household's week: what got done, what's coming up, and how your budget is tracking.

It's optional and off unless you turn it on. You'll find it as Weekly home summary under Household Updates in Notifications & Email, and you can choose to receive it by push, by email, or both.

Under Marketing you can choose from:

• New in Cuppi: new features and app updates, when there's something worth knowing about.
• Tips and Cuppi news: ideas for getting more out of Cuppi, seasonal guides, and news from the team.
• Reminders to come back: an occasional nudge if you haven't opened Cuppi in a while, or your household setup is unfinished.

Each topic has its own switch for push and for email, and all of them are off until you turn them on.

We keep it light. Currently, promotional push notifications are limited to 1 a day and 2 a week, and promotional emails to 1 a week. They're never sent between 9pm and 9am in your household's time zone.

Your weekly home summary isn't counted in those limits, because you choose it and it arrives on a regular rhythm.

Every marketing email has an unsubscribe link. Open it and tap the button to confirm, and we'll stop that type of email straight away. Many mail apps also offer their own one-tap unsubscribe.

Your choice is saved to your account, so it will show up in Notifications & Email too. You can always turn emails back on from there.

Unsubscribing only stops optional updates. Account messages, such as verification codes, security alerts and account deletion notices, are always sent, because they protect your account.

If you're still receiving marketing after unsubscribing, please contact Support and we'll look into it.

They go to the email address on your Cuppi account, which is shown at the bottom of the email section in Notifications & Email.

If you don't have an email on your account yet, add one in your Profile and the email options will switch on.

No. Your reminders for bin day, birthdays, pets, chores, budget and car are separate, and carry on as normal. You can manage them individually under Notifications & Email.